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For leaders and meeting planners "The Pandemic Pause Update ..." Who would have thought as we enter the winter and holiday season that we would still be challenged by the pandemic? As I write this in mid-November I see the numbers rising of COVID-positive tests, hospitalizations and deaths. Many people are still working from home, or furloughed, or laid off. Schools that had any kind of in-person instruction are changing to at-home, virtual learning. People are already making alternate plans for the holidays anticipating restrictions on gathering to try to limit the spread of the virus. Doing things outdoors is challenged as it gets colder. We had a taste of a shut-down last spring and we didn't like it. Things loosened up and for a while it felt better, yet we may have loosened up too much, and our objective will still take time to reach as we also wait for a safe vaccine to be produced and widely administered ... The purpose of my keynotes, workshops, articles and conversations has always been to remind you that you have skills, strengths and abilities that enable you to do amazing things when you face adversity -- if you set your mind to it. My goal continues to be to support and encourage you to continue to strive to do your best in your important life roles and goals, even when you're not in the workplace, and especially when you are! So here are a few thoughts I'm sharing as reminders of how to manage your own morale in times of adversity, like now, and be ready for when you do get back in the saddle again:
These take-aways help me manage my own morale and keep things in perspective, and I hope they're helpful reminders for you as well. Please take care of yourself so you're ready to get going again when circumstances allow; you can't help anyone else unless you take care of yourself first. We're all in this together, and we can do this! Gratefully & Positively yours -- Kim In addition to sharing some serious skills to help you succeed even more in your important life roles and goals, my keynotes and workshops include stories and original songs to keep it fun and engaging. Each presentation is customized to ensure you and your team find ways to improve your:
And here's my promise to every customer since I started in 1994: You must be at least satisfied with my services or you don't pay my fee, only travel expenses. I'm proud to be able to state that 100% of my 500+ customers have paid me since 1994, and it's my plan to sustain that record until I fully retire! And for added clarity in our post-Covid-19 world - - - If you are concerned about booking one of my presentations for your team once things resume, in case the virus comes back and you need to cancel your event, I want you to know I don't require a deposit or prepayment and I don't charge a cancellation fee. So if your event is cancelled for a legitimate reason like a virus, then you can't be satisfied with my service because I couldn't provide it, and therefore you don't owe my fee. I just want to state this as part of my "customer satisfaction promise." "What led us to invite Kim to present at two of our annual conferences this year is -- he asks questions and listens, he pays attention to detail and customizes his programs so people can see right away how to apply his content to their jobs, and he gets to know attendees and listens to their stories and questions. That, and his awesome songs he wrote to sing our praises; very unique." - Lyn Peterson, Director, Student Transportation Assn. of Massachusetts Kim Ratz, Speaker-Trainer-Troubadour-Author |
