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For leaders and meeting planners Covid-19 update ... We're now many months into what I'm calling "The Great Pandemic Pause," a time when a lot of us have found ourselves with more time on our hands than we're used to, or want, and we're able to think about who and what's important, and what we value. Yet even as things are gradually re-opening, I'm still dumb-founded by the closure of schools, services and stores nation-wide, including the conferences and in-services I was supposed to speak at until they were cancelled. Not to mention the dumbfounding challenge of SAFELY re-opening schools! I'm having thoughts and discussions and making plans I never imagined. It's uncertain when a vaccine can be made available to enough people so we can be protected from this virus, and we wonder when will things get back to "normal" and what will that be like, and what new routines will we need to adopt in a post-covid world? And if that was not enough, shortly after our world got turned upside down by a virus we'd never seen before, our world got turned inside out due to an act of violence we've seen too many times before when George Floyd was killed by a police officer. You and I are being asked to do things most of us never expected or considered. ALL of us are struggling to come to terms with this new risk and how to deal with it because most of us have never experienced anything like this pandemic before before. Many of the people I provide training to in the fields of public education, health and safety, and other "helping professions" have been deemed "Essential Employees" and asked to continue to report to work or work from home so that your service can still be provided. You are asked to do this at significant personal risk to yourself and family members, so Thank you for your dedication and professionalism! And many people like myself have not been able to work during the pandemic because it involves working with larger groups of people than physical distancing can safely allow, so Thank you to you too for your patience and professionalism! And now in the wake of George Floyd's death we are all being called upon to find ways to create a more just and safe society for everyone, which will be a heavy lift, yet one which is much needed and long overdue ... The purpose of my keynotes, workshops, articles and conversations has always been to remind you that you have skills, strengths and abilities that enable you to do amazing things when you face adversity -- if you set your mind to it. My goal continues to be to support and encourage you to continue to strive to do your best in your important life roles and goals, even when you're not in the workplace, and especially when you are! So here are a few thoughts I'm sharing as reminders of how to manage your own morale in times of adversity, like now, and be ready for when you do get back in the saddle again:
These take-aways help me manage my own morale and keep things in perspective, and I hope they're helpful reminders for you as well. Please take care of yourself so you're ready to get going again when circumstances allow; you can't help anyone else unless you take care of yourself first. We're all in this together, and we can do this! Gratefully & Positively yours -- Kim In addition to sharing some serious skills to help you succeed even more in your important life roles and goals, my keynotes and workshops include stories and original songs to keep it fun and engaging. Each presentation is customized to ensure you and your team find ways to improve your:
And here's my promise to every customer since I started in 1994: You must be at least satisfied with my services or you don't pay my fee, only travel expenses. I'm proud to be able to state that 100% of my 500+ customers have paid me since 1994, and it's my plan to sustain that record until I fully retire! And for added clarity in our post-Covid-19 world - - - If you are concerned about booking one of my presentations for your team once things resume, in case the virus comes back and you need to cancel your event, I want you to know I don't require a deposit or prepayment and I don't charge a cancellation fee. So if your event is cancelled for a legitimate reason like a virus, then you can't be satisfied with my service because I couldn't provide it, and therefore you don't owe my fee. I just want to state this as part of my "customer satisfaction promise." "What led us to invite Kim to present at two of our annual conferences this year is -- he asks questions and listens, he pays attention to detail and customizes his programs so people can see right away how to apply his content to their jobs, and he gets to know attendees and listens to their stories and questions. That, and his awesome songs he wrote to sing our praises; very unique." - Lyn Peterson, Director, Student Transportation Assn. of Massachusetts Kim Ratz, Speaker-Trainer-Troubadour-Author |
